You can report a problem with a trader or a product to Trading Standards by contacting our partners the Citizens Advice consumer service.
- Telephone: 03454 04 05 06, open Monday to Friday 9am-5pm. Closed on bank holidays.
- Textphone: 18001 03454 04 05 06
- Online enquiry form
What can you do if your second-hand car is not as described, not of satisfactory quality or not fit for purpose? Follow our tips on returning the car or asking for a repair. Continue reading “How to complain about a second-hand car to a dealer”
If your second-hand car develops a problem, you’re not alone. Regardless of whether the banger you bought was from a used-car dealer or a friend of a friend, you do have rights. Continue reading “The second-hand car I bought has a problem, what are my rights?”